Why It’s Worth Having Your Own Branded Community

The value of a help guide and the articles within it is pretty obvious to most companies, but the hosting of a branded community dedicated to the company’s products quite often falls in the priority bucket labeled “nice to have”.

However, there are many surprising benefits to hosting a branded community in addition to supplementing a help portal. We’ve listed out below just a few of the many benefits that a company gains when they host their very own branded community.

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