Three Reasons Small Business Recovery Relies On Customer Retention, Not Acquisition

In neighborhoods across the country, small businesses tie the community together. They serve as gathering places for friends and celebrations and provide jobs to the locals and character to their neighborhoods.

But Covid-19 flipped these communities upside down in a matter of weeks. Small business owners nationwide are only beginning to understand the lingering impacts of the pandemic and just how much they’ll need to adjust operations.

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