Small business owners on the changes they’ve made and challenges they’ve faced during the COVID-19 pandemic

Pivots like remote work, changing supply chains and great dependence on online stores and virtual services could remain a part of SBOs’ plans long after the pandemic.

The study of 2,000 small business owners examined the new realities they’re facing.

Among the most common COVID-19 effects on SBOs, a quarter said they’re working irregular hours.

Small business owners also said they’re working harder than ever to keep their business running smoothly with fewer resources as they’re forced to adjust to a rapidly changing economic landscape (10 percent).

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