Imagine that a co-worker was elevated to manager, a position you were hoping to get. You’re disappointed. You genuinely feel that you are more qualified, but your co-worker is now your boss.
Should you congratulate your new boss via email or face-to-face over a virtual meeting?
The answer, according to new research, is…neither. You should pick up the phone instead.
The scenario comes courtesy of Andrew Brodsky, a management professor at the McCombs School of Business at the University of Texas, Austin. Brodsky’s recently published offers valuable tips for people who work remotely but still need to build relationships with their teams.