The pandemic has had devastating effects worldwide. You know this. I know this. We all know this. It has affected every area of life for billions of people and, for many of us, doesn’t seem to be ending anytime soon. The sad reality is we all know at least one local business that couldn’t sustain the catastrophic loss and made the heartbreaking decision to close its doors permanently.
During this time, we’ve seen many service-based businesses transform day-to-day operations and products, or pivot entirely, in order to survive these darker times. We’ve also witnessed certain industries modify their service and adjust to the circumstances to effectively wait out the storm.