A new study by Nationwide reveals gaps in perception between small business owners and their insurance agents. In it, businesses are seeking more insurance advice as they continue to experience aftershocks of COVID-19 and an unpredictable business climate.
Despite valuing local agent’s expertise for their protection needs businesses feel gaps exist when it comes to the perception of service needs. Particularly more and more businesses are looking for support in understanding their policies and ensuring they have the right coverage for their particular needs. six in ten small business owners want to better understand their policies and find the best price as consumers.