The pandemic challenged the service industry, including HVAC.
One family-owned HVAC company, GEM Plumbing & Heating, adapted by making Remote Assist by HomeX available for their customers.
What is it?
Through Remote Assist by HomeX, homeowners can get answers to common heating/cooling, plumbing and electrical problems. Not only that, the homeowners may be able to solve those problems.
Plus, the homeowners can get it done in the safety of their own homes over the phone or through video chat, and at a fraction of the cost of an in-person visit.