You Get What You Pay for: The Dangers of a “Free” CRM

The best things in life are free – but not when it comes to technology. They’re not giving the new iPhone away for nothing, are they?

Logically, it makes sense that if something is truly valuable, it will require investment – within reason, of course. However, companies are often lured in by the promise of saving money with a free CRM. What they don’t think about is that, while they may save money upfront, everything ultimately has a price.

Case in point: HubSpot’s free CRM only offers 15 minutes of calling per user, per month.

Here are just a few of the common restrictions that arise for free CRM users, what they will ultimately cost you, and how you can spot them upfront.

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