Customer Engagement Critical for Local Business Survival During Re-Emergence

Millions of SMBs and local businesses are now in a state of re-emergence following statewide shutdowns due to COVID-19, with some also experiencing a stalled re-opening. It has been an especially hard few months for small businesses, many of which will never reopen or will take months – if not years – to recover financially from the shutdowns and reduced patron numbers.

Despite the challenges, there are very real opportunities for sustained growth during this time.

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