Contactless Commerce Is Suddenly Mission-Critical in Every Retail Category

Remember those long bygone days, when buy-online-pick-up-in-store orders accounted for maybe 3% of your business? For a select few, maybe it was 5%. And do you also remember those days, long ago, when everybody thought that curbside pickup options would forever be limited to grocery and big-box retail?

A lot really has changed since those days gone by. You know, those days waaaay back in … March. In less than 60 days – not 60 weeks, much less 60 months – everything we thought we knew about store retailing has changed, and in many ways, changed forever.

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