Chatbots vs. Live Chat: Which is More Effective for Lead Generation?

Generating a steady flow of high-quality leads is a necessity for many businesses — but accomplishing this goal isn’t always easy.

Potential customers and clients often need a lot of details before they’re willing to give you their personal information. They need to understand what you have to offer, why they should trust you, and what they can expect in return from their investment.

In many cases, prospective leads will need some assistance in finding this information on your website. And when they reach out to your company in search of answers or clarification, you need to be prepared to help them.

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