Category: Google My Business

Google My Business to Log Recent Customer Calls

Google My Business is working on a new feature that will allow businesses to see recent customer calls triggered from search results. Google is notifying business owners about this upcoming feature via the GMB. The notification can be seen below: Call history notification in Google My BusinessClicking on Try it out prompts a message saying

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How to Choose the Best Google My Business Category for Any Local Business

Recent studies have suggested that getting the right primary and secondary business categories in place for your clients’ Google My Business profiles can really help local rankings. But with the categories themselves regularly changing, you need a solid process for testing and deciding how to select the best ones for your clients. Carrie Hill is

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10 New Local Search Features You Should Be Using

Google has remained the behemoth in local SEO, being heavily relied upon by businesses within organic results and Google Maps. In 2018, the Google My Business team have been testing and rolling out more new local search features than ever before. I’ve been documenting many of these changes, with some being more impactful than others.

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2018 Ranking Factors Report Emphasizes GMB and Reviews

Two weeks ago, the 2018 edition of Local Search Ranking Factors was released by Darren Shaw and Moz. This year marks the tenth anniversary of the report, first produced by David Mihm back in 2008 and updated just about every year since, first by Mihm and then by Shaw, who took the reins in 2017.

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Google My Business app revamp challenges Facebook Pages

Google is giving its business customers a new way to reach their customers. The company is today starting the rollout of a revamped Google My Business mobile application for iOS and Android that will offer new tools for viewing customer info — including followers, reviews and messages — as well as a way to quickly

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Dos and Don’ts for Google MyBusiness

Owning a Google MyBusiness page can be a great way to get your business listed multiple times on Google. It is an essential asset for any local business owner, but sometimes it can get confusing. If you’re the only business in town, you’re always going to show up first. However, if there are hundreds of

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5 Highly-Actionable Google My Business Tips Every SMB Needs to Use

Google My Business (GMB) is a free, easy-to-use tool that helps businesses manage their online presence and appearance in Google Search and Google Maps. If you’ve ever searched for a business’ name, you’ll often see their GMB “knowledge panel,” a card containing important information customers want to know about local businesses, show up first. If

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Google My Business listings: 5 frequently asked questions

One of the best ways to get local rankings is by claiming and optimizing your Google My Business (GMB) listing. Not only does your Google My Business listing increase your chances of showing up in the Google Local 3-pack, but when your business is searched for by name, Google often shows a Knowledge Panel that

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